Worldwide delivery · 7 country stores
The kitchen you want. Delivered to your door.
Warehouse-direct cookware, air fryers, multicookers and more, shipped to over 180 countries with full tracking.
7Country stores
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Meet our CEO
Renoo Caruso
Renoo Caruso started this business at a kitchen table in Thailand with one website, one product and a roll of packing tape. Today Caruso Consulting Co Ltd is the company behind 80+ factory direct brands serving customers around the world, still run with the same hands-on approach.
Renoo is also a Christian preacher in Phetchaburi, Thailand, and leads a local church with a congregation of more than 200 people. Renoo's teaching is online at renoo.faith.
A Christian-led family business. “Whatever you do, work heartily, as for the Lord, and not for men.” Colossians 3:23 (WEB)
Read Renoo's story →Meet the team
The brains behind the brand
A small team, with one very important sleeping member.
Chief Nap Officer
Fifi
Fifi
The French Bulldog
Fifi is the Chief Nap Officer of the Buy Factory Direct network, which Kitchen Warehouse Company belongs to. While the team ships orders from 7 country stores, Fifi does what she does best: absolutely nothing. Curled up in a delivery box, snoring through quality control, dreaming of her next nap.
Officially, Fifi holds no responsibilities here. Unofficially, she is the reason we double-check every order. She knocked the keyboard once in 2022 and it took us three days to notice.
22hrsSleep per day
0Tasks completed
∞Boxes claimed
Got questions?
Frequently asked questions
We stock a broad range of premium kitchen essentials including cookware, air fryers, multicookers, utensil sets, dinnerware, drinkware, cutting boards, and food-storage solutions. Whether you are equipping a new home or upgrading a well-loved kitchen, you will find warehouse-direct quality at every price point.
We partner with major international couriers to deliver to over 180 countries. Once your order is placed on your local country website, our fulfilment team picks the fastest and most cost-effective carrier for your region. Tracking information is sent automatically the moment your parcel is collected.
Every product we stock meets international food-safety standards. Our plastics are BPA-free, our silicone tools carry food-grade certification, and our ceramic cookware is PFAS-free. We never compromise on the materials that come into contact with your food.
We offer a hassle-free returns process. If you are not completely satisfied, simply contact our support team within 30 days of delivery and we will arrange a return or replacement. Full details are set out in our Shipping & Returns page.
Our team is available seven days a week. You can reach us by email at [email protected] or by phone at +66 098 391 3877. We aim to respond to all queries within 24 hours.
We currently operate dedicated storefronts for Australia, Canada, Ireland, New Zealand, Singapore, the United Kingdom, and the United States. Each site is tailored to local pricing, payment methods, and delivery options.
Our induction-ready ceramic cookware features a ferromagnetic base that works perfectly on induction, gas, electric, and glass-ceramic hobs. Always check the product listing for the induction-compatibility symbol before purchasing.
Food-grade silicone utensils are heat-resistant up to 220–260°C depending on the product. They will not melt, crack, or leach chemicals at normal cooking temperatures and are completely safe on non-stick, ceramic, and stainless-steel cookware.
A multicooker combines multiple cooking functions, pressure cooking, slow cooking, sautéing, steaming, and more, in one appliance, whereas a traditional slow cooker performs only low-and-slow wet cooking. Multicookers are ideal for families who want versatility without cluttering the counter.
A 3–4 litre capacity suits couples and small families of up to three people, while a 6–8 litre oven-style air fryer comfortably serves four to six. If you regularly batch-cook or host guests, opt for the larger capacity to save time.
Yes. Our wheat straw plates are dishwasher safe on the top rack at standard temperatures. They are also microwave safe, lightweight, and BPA-free, an excellent eco-friendly alternative to traditional ceramic for everyday family use.
Always hand-wash wooden and bamboo boards rather than submerging them, dry them upright after washing, and oil them monthly with food-grade mineral oil. Plastic and wheat-straw boards are more water-tolerant and can generally go on the top rack of the dishwasher.
We source directly from verified manufacturers and pass the warehouse savings on to you, which means lower prices without sacrificing quality. We also back every product with our customer support team and transparent return policy.
Our premium shatterproof wine glasses are made from crystal-clear tritan or similar food-safe plastic that closely mimics the look and feel of glass. They are ideal for poolside, camping, picnics, and homes with young children, without the breakage risk.
Every country website uses SSL-encrypted checkout powered by trusted payment processors. Your card details are never stored on our servers. Look for the padlock symbol in your browser bar before entering any payment information.
Soak the utensils in a mixture of hot water and baking soda for 30 minutes, then wash normally. For persistent staining, a short soak in diluted white vinegar followed by a warm dishwasher cycle is highly effective.
Absolutely. Our shatterproof plastic and wheat-straw dinnerware ranges are specifically designed for outdoor use, picnics, camping, poolside dining, and beach days. They stack neatly, resist breakage, and wash up easily.
A 20–22 cm strainer works for two to three portions, while a 26–28 cm model suits family-sized batches. Fine-mesh versions are better for grains and small pasta shapes, whereas colander-style strainers with larger holes drain larger pasta faster.
Compatibility varies by product. Ceramic cookware requires an induction-compatible base, which most of our ranges include. Air fryers and multicookers are electric appliances and work with any standard power socket for your country.
Yes. We curate kitchen starter bundles, cookware gift sets, and drinkware collections that make excellent housewarming, wedding, or birthday presents. Browse the gift set category on your local country website for current selections.
Kitchen Warehouse Company is a trading division of Caruso Consulting Co Ltd, registered at Suite 34, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi, 76000, Thailand. VAT ID: 0765554000332.
Delivery times vary by destination. Most orders to major cities in Australia, the UK, the USA, Canada, Ireland, New Zealand, and Singapore arrive within 5–12 business days. Remote areas may take a few days longer. You will receive a tracking link so you can follow your parcel.
Yes. Our returns policy extends to gift recipients. Simply contact our support team with the order reference number and we will arrange a return, exchange, or store credit as appropriate.
Use low to medium heat, ceramic conducts heat efficiently and high temperatures can reduce the lifespan of the coating. Use silicone or wooden utensils to avoid scratching, hand-wash with a soft sponge, and store pans with a protective pad between them.
Our BPA-free plastic tumblers and kids' drinkware are manufactured to meet international child-safety standards. They are free from harmful chemicals and are shatterproof, making them a practical choice for toddlers and school-age children.
Most products carry a minimum 12-month manufacturer's warranty against defects in materials and workmanship. Please check the individual product listing for specific warranty terms. Our customer support team will assist with any warranty claim.
Replacement gaskets, inner pots, and lids for selected multicooker models are available. Please contact our support team with your model number and we will advise on availability and ordering.
Preheat the air fryer for three to five minutes before cooking, avoid overcrowding the basket, and shake or turn food halfway through the cycle for even crispness. Light oil sprays help achieve a golden result on vegetables and proteins.
Yes. All our websites are built mobile-first and load quickly on smartphones and tablets. You can browse, add to cart, and checkout comfortably from any device.
Our wheat-straw plates, bamboo cutting boards, silicone utensil sets, and reusable drinkware are all strong eco-conscious choices. They replace single-use alternatives, are durable enough for years of daily use, and help reduce household plastic waste.
Contact
Talk to the team
Phone
Address
Kitchen Warehouse Company, a division of Caruso Consulting Co Ltd
Suite 34, 47 Moo 1, T. Nawoong, Meaung
Phetchaburi 76000, Thailand
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